Free custom itinerary in 24 hours  ·  No deposit until you approve the plan
hello@joyotour.com  ·  WhatsApp +86 177 0971 7171
Home/How It Works
How it works

How a custom China trip
gets built

Four steps, unlimited free revisions, and nothing to pay until you're genuinely happy with the plan.

The short version

Four steps, and nothing to pay until you're happy

Planning a trip to China is genuinely harder than planning a trip to Europe — the language, the rail system, the permits and the scale all work against a first-timer. Our whole process is built to take that off your desk and put it on ours.

You never fill in a long form, never sit through a sales call, and never pay a deposit to see a plan. The first itinerary is free and so are the revisions.

Step by step

The four steps in detail

Step One

Tell us about your trip

Two minutes, by email. Your dates or rough season, how many days you have, who's traveling, where you'd like to start, and three things you don't want to miss. Missing details are fine — we'll ask the right questions.

Step Two

Get your itinerary, free

Within 24 hours a real trip designer in China sends a day-by-day plan: cities, hotels we'd recommend, travel times between them, and a clear itemized price. No cost, no obligation, no pressure.

Step Three

Refine it until it's right

Swap a city, add a day, upgrade the hotel, slow the pace. We redraft as many times as it takes and explain the trade-offs honestly — including when we think you're trying to fit in too much.

Step Four

Travel, with us on the ground

We book everything inside China and travel with you. Guides meet you at every airport and station; your designer is on WhatsApp 24/7; changes get re-booked the same day.

What happens when

A realistic timeline

From your first email to the day you land, and every stage in between.

WhenWhat happens
Before you emailYou collect what you know: rough dates, how long you have, who's coming, and the two or three things you don't want to miss.
Within 24 hours of your emailA named trip designer replies with a first-draft day-by-day itinerary, recommended hotels, travel times between cities and an itemized price.
The next few daysYou mark what to change. We redraft. Unlimited rounds, no charge, no obligation — many clients go through four or five versions.
When you approve the planA 20% deposit confirms the trip. We then book hotels, rail, flights, guides, vehicles and restaurant reservations.
30–14 days before travelBalance due, depending on the season. We confirm visas or permits, issue invitation letters where required, and send your travel documents.
7 days before travelYou receive final hotel confirmations, your guides' names and contact details, and a WhatsApp group with your designer.
On arrivalA guide or driver meets you in arrivals with your name on a sign, at every airport and station for the whole trip.
Every day of the tripYour guide handles the day; your designer stays reachable on WhatsApp around the clock. Changes get re-booked the same day.
After you're homeA short follow-up, and a standing invitation to come back — returning travelers get the routes we recommend for second visits.

We recommend starting the conversation eight to twelve weeks before travel for the classic routes, and longer for the Tibetan plateau, where permits take time. But we regularly put trips together in under a month.

The division of labour

What you decide, and what we handle

What you decide

  • Where you want to go, and where you don't
  • How long you have and when you travel
  • The pace — packed, balanced or unhurried
  • The hotels and the budget
  • What you want to eat, and what you'd rather not
  • How much time you want alone versus guided

What we handle

  • All hotels, rail, flights, tickets and permits
  • A private licensed guide and vehicle in every city
  • Every transfer, meet-and-greet and walk to the platform
  • Restaurant reservations, translation and payment apps
  • Re-planning when weather, flights or mood change
  • Being reachable, 24/7, for the whole trip
Money

Payment, deposits and changes

How it works
Cost to get a planNothing. The first itinerary and all revisions are free.
Deposit20% to confirm the booking, once you approve the itinerary.
BalanceDue 30 days before arrival (seasonal suppliers may require earlier).
CurrenciesUSD, EUR or BRL — quoted and charged in your currency.
Payment methodsCard, PayPal, bank transfer, WeChat Pay, Alipay.
Changing the itineraryFree and unlimited before you book. After booking, small changes are usually free; big ones depend on what's already paid.
CancellationTerms are set out in writing with your quotation, and depend on how close to travel you cancel and which suppliers are involved.
Hidden costsNone. Everything on the itinerary is itemized before you pay; nothing is added on arrival.
Process questions

Things travelers ask us

Do I have to talk to anyone on the phone?
No. Almost every trip we build is planned entirely by email, with WhatsApp for anything urgent. If you'd rather talk, we'll arrange a call in your time zone — but it's never required.
How long does the whole thing take?
Your first itinerary comes within 24 hours. Most travelers settle on a final plan within one to three weeks of back-and-forth, though we've done it in four days. Nothing moves until you say so.
What if we don't like the first itinerary?
Tell us why. It's a draft, not an offer, and nobody minds starting again. If we're not the right fit for your trip, we'll say so.
Can you work with a travel agent or advisor?
Yes — we work with travel advisors regularly and are happy to be invisible to your client.
How do you handle emergencies while we're traveling?
You have a named designer with a direct number, reachable 24/7, plus a guide in every city. Flights, illness, closures and weather are all handled and re-planned the same day.
Customize this trip

Tell us what to change.
We'll redraw it — free.

Email us and a real trip designer in China replies within 24 hours with a revised day-by-day itinerary and a clear price. No deposit, no obligation.

hello@joyotour.com
WhatsApp +86 177 0971 7171  ·  Mon–Sun, 09:00–21:00 Beijing time (UTC+8)
English, Spanish & Portuguese  ·  USD, EUR or BRL
Email us about this trip Message us on WhatsApp

What to put in your email

Copy this into your message and fill in what you know. Missing pieces are fine — we'll ask the right questions.

  1. Travel dates — or just the month or season you're thinking about.
  2. How many days you'd like this trip to be.
  3. Who's coming — number of travelers, and ages of any children.
  4. Arrival city — or tell us "wherever is cheapest to fly into".
  5. What to keep, what to drop, what to add.
  6. Rough budget per person, excluding international flights.
Your first itinerary and all revisions are free. You pay nothing until you approve the plan.